Service Offerings

BSM (Business Service Management)

Not many people understand how to deliver this. We do. We have the experience and capability to deliver large enterprise projects.

ITSM

This is our core competency. Remedy has been a leader in the ITSM space for a decade, and we have been right delivering successful project after project.

CMDB

This is one of the most complex applications and we know it inside and out

ITIL Conformity

Our ITIL experience and expertise

CSS

Another core competency – we have worked with it before it was released and are the best with it.

Upgrades

We understand why and how to move from one version to the next, and when not to. Bushido consultants understand level of effort to move from one platform to another and can advise on the best way to get this done.

Integrations

Remedy Action Request System has over 18 different entry points, and we are familiar with all of them.